For CutVault support
If you’re contacting us about a problem with CutVault, including a few details in your email can help us get to the answer faster.
- What you were trying to do
- Whether you’re using Windows or macOS
- The CutVault version you’re running
- Any error message you saw
- A screenshot, if it helps explain the issue
Response time
CutVault is independently developed and supported. Most messages are answered within 1 business day, and often sooner.
More involved technical issues may take a little longer while we reproduce or investigate the problem.
Questions before buying?
You’re welcome to email us before purchasing. If you want to know whether CutVault fits your files, machines or workflow, just ask.